Contact Us

All FESS Staff can be reached at the numbers and e-mails below!


Phone: 360-754-7629   Toll Free: 1-877-813-2828   Fax: 360-705-3411


Services are offered in Mason, Lewis, Pierce and Thurston County locations.

Family Education & Support Services is located at:

1202 Black Lake Blvd, Ste #B Olympia, WA 98502

Office hours: 

8:00AM-5:00PM Monday – Thursday, 8:00AM-2:00PM Friday


FESS Staff:
(To contact by e-mail, click on name)


  • Shelly Willis  –  MRT; Harvest; Parenting Instruction
  • Laura Cole  –  MRT; Lifeline Facilitator
  • Sandra Hurd  –  Consider the Children
  • Sheryl Jackson  –  Consider the Children; MRT; Winning at Parenting
  • Bruce Wood  –  Consider the Children
  • Scott Hanauer  –  Consider the Children
  • Juli Jager  –   Consider the Children; Guiding Good Choices
  • Joyce Mallinger  –  Kinship Facilitator for Thurston & Lewis Counties
  • Howard Winkler  –  Consider the Children
  • Cheryl Stines  –  Impact of Domestic Violence on Children
  • ‘Keoki’ Kauanoe  –  Dynamic Dads, Bringing Back the Dads & Fatherhood Support Groups
  • Morris Miller  –  Consider the Children
  • Charles Southerland  –  Dynamic Dads

Program Children’s Team

(This includes Kinship, Winning at Parenting, and other programs that include a child care component)
Thurston County
  • Tallie Dahman
  • Amber Salazar
  • Blaise Lindlief-Hall
  • Cassandra Norton
  • Hands on Children’s Museum Staff
Lewis County
  • Brook Leal
  • Olivia Gonzalez
  • Linzy Knee 
  • Kelli O’Reilly
Mason County
  • Tallie Dahman
  • Corianne Hollar


Thank you to the generosity of the volunteers who have supported us!
  • Pedi Colby
  • Cat Doctor
  • Jeremy Fleury
  • Mat Frasier
  • Tom Garman
  • Elizabeth Jackson
  • Liz Mickelson
  • Joann Powers
  • Bonnie Quilici
  • Deb Ross
  • Sarah Simmons
  • Thyler Simmons
  • Ida Seiver
  • Thelma Verena
  • Pat Winkler
  • Phil Simmons
  • Cassie Norton

And MANY more!

To become a volunteer, fill out and submit the Volunteer Application


FESS Policy (for Classes Only) Regarding Re-Scheduling or Refunds

Once you pay the tuition for the class you are enrolled, there is no additional cost to re-schedule.  If for some reason you cannot attend the class you signed up for, please call or e-mail us and we will gladly schedule you for the next available class at no additional cost.  You WILL NOT be automatically rescheduled.  Contact us so we can work with you to find another class that meets your needs.

Those who do not re-schedule may request a refund.  Refunds are limited to 50% of the paid tuition!  In order to receive a refund, you must submit a written request.  You may submit the request to: , by fax to 360-705-4311 or by mail, addressed to:

FESS – 1202 Black Lake Blvd Ste B  Olympia, WA 98502.

Your refund request must include the following information: Your name and mailing address; the name and date of the class; the county where the class was scheduled; and your reason for requesting a refund.

NOTE: If a 3rd party pays for your class, we can ONLY refund the tuition for that person!  Refunds are generally processed within two weeks from the date of the receipt of the class.